Terms and Conditions

Terms and Conditions

Effective Date: 19-03-2026

Welcome to L&M’s Cookies. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Use of Website

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree not to use this website for any unlawful or prohibited activities.

2. Products and Orders

• All our products are homemade and made fresh to order.
• A minimum order of 6 treats is required to complete a purchase.
• We reserve the right to refuse or cancel any order at our discretion.
• Product images are for illustration purposes and may vary slightly.

3. Pricing and Payment

• All prices are listed in GBP (£) and are subject to change without notice.
• Payment must be made in full at the time of purchase.
• We use secure third-party payment providers to process transactions.

4. Delivery

• We offer free delivery on orders over £50.
• Delivery times may vary depending on location and demand.
• Please ensure your delivery details are accurate, as we are not responsible for delays caused by incorrect information.

5. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us within 24 hours of delivery, and we will do our best to resolve it.

6. Allergies and Ingredients

Our products may contain allergens such as nuts, dairy, gluten, or eggs. It is your responsibility to check ingredients before placing an order. We are not liable for any allergic reactions.

7. Intellectual Property

All content on this website, including text, images, and branding, is the property of L&M’s Cookies and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.

11. Contact Us

L&M’s Cookies

Email: lmscookie@hotmail.com

Phone: +44 7939 502 482

Location: London, UK